The ShareBuilder 401k Service Advantage
Our service intertwines 401(k) plan design expertise, technology, and investments to help you achieve better retirement outcomes at lower costs. Our program brings together the highest level of investment management services (ERISA 3(38) advisory), plan design strategy and delivery, and recordkeeping and administration, to help you run a great 401(k) benefits program for your company.
Our 5 Services are the Bedrock of Our Plans
Investment Management Expertise & Protection
Our service teams consist of skilled specialists, advisors and investment managers who bring experience and competence to every ShareBuilder 401k plan. Every plan—from start to finish—needs to be accessible in whatever form fits your needs. We aim to keep the process modernized with the use of mobile-optimized websites and provide easy access to our team who are always available Monday to Friday from 9am-8pm EST by phone or email to serve you.
There’s no need to do it yourself or pay other providers to help you—our Investment Committee services are included as part of every ShareBuilder 401k plan. This maximizes the fiduciary protection for you and your business and saves you the time, energy and expense of managing these reviews on your own.
Helping participants achieve retirement readiness is really what 401(k) plans are all about. We deliver 401(k) education across various mediums to reach and help employees in the way that best works for them. This includes employee web-conferences, enrollment videos, guides, digital calculators, success tips and more.
Full Suite of Plan Features
401(k) plans offer features that make it easier for employees to get on track for retirement and for plan sponsors to easily manage. Every ShareBuilder 401k plan offers a vast array of features such as Automatic Enrollment and Roth 401(k) to help make your plan a success.
We bundle our investment and 401(k) plan design expertise with experienced, independent recordkeepers that specialize in 401(k) recordkeeping, program management and plan administration. Our advisors work with you as your point person to ensure your plan, including recordkeeping, delivers for you and your employees.
ShareBuilder Advisors Investment Committee are professionals that manage the investment roster plus six model portfolios for you and your company. This service, known as an ERISA 3(38) advisor, is the highest fiduciary level a provider can take on for your investment offering
Dedicated customer success managers will work with you to create and implement a strategic plan that takes into consideration your company’s unique needs. Well designed plans can have a big impact on cost, ease of plan management, and help employees maximize their 401(k) benefits.
Participant focus to help achieve retirement readiness is really what 401(k) plans are all about. Leveraging data, education, technology and people can make all the difference in helping your associates be retirement ready. We start with your input and data to develop a program in line with your goals.
401(k) plans offer features that make it easier for employees to get on track for retirement and for plan sponsors to easily manage. Every ShareBuilder 401k plan offers a vast array of features to help make your plan a success.
We bundle our investment expertise with two top independent recordkeepers. These companies specialize in 401(k) recordkeeping, program management and plan administration. Our customer success managers work with you as single point of contact to ensure all aspects of your plan, including recordkeeping, deliver for you and your employees.
Exceptional Service Every Step of the Way
We work to simplify 401(k) plans so any size business and their employees can save more for retirement. Our bundled, end-to-end solutions take modern technology and 401(k) advisors to deliver the employee programs, investments, recordkeeping, compliance, and fiduciary services for your plan.
Dedicated Team and Intuitive Digital Solutions
While intuitive technology can be game changing, ensuring that you’re fully supported with a dedicated customer success manager, call center support for employees, and in-person employee education meetings are essential elements to a great 401(k) program—and that’s what we’re dedicated to deliver for you.
Your Service Team:
All plans are designed to provide you exceptional service.
ShareBuilder 401k Success Manager (central contact/point)
Supports plan design strategy, investment readouts, and employee education programs including face-to-face meetings.
Implementation specialist to roll out your plan
Recordkeeper leads the project that manages the conversion of your plan to ShareBuilder 401k.
Call center to answer participant questions
Whether supporting online enrollment, selecting investments, selecting contribution amounts, or reviewing education materials, the call center is there for you and your employees.
Plan Sponsor Technical Hotline
Questions about payroll, adding new employees, year-end testing, or others, the hotline is there to support you for most any operational 401(k) needs.
Mobile and web access to manage your plan
Employees are able to review and manage their 401(k) account anywhere online via a computer or smartphone. Plan sponsors can also manage plan needs digitally too.
Employee guides, videos, web and mobile access to manage their 401k account.
Education for employees is readily available and in the format that may best work for them. And our customer success managers also support face-to-face learning.
Compliance, IRS testing & audit support
Our team and recordkeeper are here to ensure you meet all your 401(k) requirements. We provide information, reports, and data to help make it simple.
Company tax management guidance and signature-ready Form 5500s
We help ensure your company takes advantage of 401(k) tax deductions, credits, and your Form 5500 is prepared for you for cost efficiency and ease.
We Can Help You Compare Plans
If you want some guidance in determining whether your plan makes the most financial sense for you and your employees, we can help by reviewing your costs and even forecasting the impact.